Refund policy

OUR POLICY
All Veze sales are final. We do not accept returns or exchanges once an order has been dispatched.

DAMAGED OR INCORRECT ORDERS
We're sorry if something went wrong. Please contact us within 7 days of delivery if:
- Your order arrived damaged
- You received an incorrect item

TO PROCESS YOUR CLAIM
- Keep the bag in original packaging
- Keep all tags intact
- Email a photo to hello@theveze.com

We will resolve it promptly.

NOT ELIGIBLE FOR RETURN
- Change of mind
- Incorrect size selected
- Orders already dispatched

CONTACT US
Email: theveze4@gmail.com
Response time: Within 24 hours